This Privacy Policy explains how we collect, use, store, and protect your personal information. By accessing or using our platform, you consent to the practices outlined in this document. We encourage you to read this policy carefully to understand your rights and our responsibilities regarding your data.
Part 1: Information We Collect
To provide an optimal gaming experience and meet regulatory requirements, we collect several types of information. This data is used to personalize your experience, ensure compliance, and enhance our services.
1.1 Personal Information
When you register for an account or interact with our services, we may collect:
- Full name.
- Email address.
- Phone number.
- Residential address.
- Date of birth.
- Identification documents (such as a passport or driver’s license).
This information is essential for account creation, verifying your identity, and ensuring you meet the legal age requirement for accessing our services.
1.2 Financial Information
For processing payments, bonuses, and withdrawals, we collect data such as:
- Payment methods (credit/debit cards, e-wallets, cryptocurrency wallets, etc.).
- Transaction history, including deposits and withdrawals.
- Bonus claims and wagering activity.
We ensure that all financial data is handled securely using encrypted technologies to prevent unauthorized access.
1.3 Technical and Device Information
When you use our website or app, we automatically collect technical data to improve your experience, including:
- IP address.
- Device type (desktop, mobile, tablet).
- Browser type and version.
- Operating system details.
- Cookies and tracking data.
This information helps us enhance website functionality, improve security measures, and provide tailored services.
1.4 Usage Data
We monitor your interaction with our platform, such as:
- Time spent on the website or app.
- Pages visited and actions performed.
- Game preferences and activity logs.
This data allows us to offer personalized recommendations and identify areas for improvement.
1.5 Communication Data
If you contact us through customer support or other channels, we may collect:
- Messages sent via chat or email.
- Feedback and survey responses.
- Call recordings (if applicable).
These records are used to resolve issues, improve our support services, and understand customer needs.
Part 2: How We Use Your Information
The information we collect is used to deliver our services efficiently, meet legal requirements, and improve your experience on Six6s. Below are the primary purposes for which we process your data:
2.1 Account Management
- To create and manage your account.
- To verify your identity and prevent unauthorized access.
- To ensure compliance with legal and regulatory requirements.
2.2 Service Delivery
- To process deposits, withdrawals, and bonuses.
- To facilitate access to games and track your gameplay progress.
- To notify you of updates, promotions, and new features.
2.3 Compliance and Fraud Prevention
- To comply with anti-money laundering (AML) and know-your-customer (KYC) regulations.
- To detect and prevent fraudulent activities.
- To report suspicious transactions to relevant authorities, if required.
2.4 Personalization and Improvement
- To analyze user behavior and optimize the platform’s performance.
- To provide tailored game recommendations and promotions.
- To enhance customer support based on user feedback.
2.5 Marketing and Communication
With your consent, we may use your information to:
- Send promotional offers via email or SMS.
- Inform you about exclusive bonuses and events.
- Provide updates on new games and features.
Part 3: Sharing Your Information
We share your data only when necessary and with trusted partners, ensuring strict confidentiality and security measures are in place.
3.1 Third-Party Service Providers
We collaborate with service providers to deliver our services, such as:
- Payment processors for secure transactions.
- IT support and hosting services to maintain website functionality.
- Game developers to offer diverse gaming options.
These providers are bound by confidentiality agreements and only access data required for their specific services.
3.2 Regulatory Authorities
We may disclose your information to law enforcement or regulatory bodies under the following circumstances:
- To comply with legal obligations or court orders.
- To prevent or investigate fraudulent or illegal activities.
- To adhere to licensing and compliance requirements.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, ensuring continuity of service.
Part 4: Protecting Your Information
Your data’s security is a priority at Six6s. We implement advanced technologies and practices to protect your information from unauthorized access, loss, or misuse.
4.1 Data Encryption
All sensitive data is encrypted during transmission and storage using industry-standard protocols. This ensures that your information remains secure from external threats.
4.2 Access Controls
Access to your personal data is restricted to authorized personnel only. We employ:
- Multi-factor authentication.
- Regular audits to monitor data access.
4.3 Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Once the retention period ends, your data is securely deleted or anonymized.
Part 5: Your Rights
You have rights regarding your personal data under applicable laws. These include:
5.1 Access and Rectification
You can request access to your data and update any incorrect or incomplete information.
5.2 Data Portability
You have the right to receive a copy of your data in a structured, machine-readable format.
5.3 Withdrawal of Consent
You can withdraw your consent to marketing communications at any time by contacting us or updating your preferences.
5.4 Data Deletion
In certain circumstances, you can request the deletion of your personal information. However, we may retain data as required by law.
Part 6: Cookies and Tracking Technologies
Six6s Casino uses cookies to improve your experience and gather analytics data. Cookies help us:
- Remember your preferences and login details.
- Provide personalized recommendations.
- Monitor website traffic and performance.
You can manage or disable cookies through your browser settings, but this may impact certain features of the platform.
Part 7: Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or on our website.